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![]() ![]() ![]() ![]() ![]() Client feedback - 2008
“We would like to show our appreciation for arranging such a wonderful holiday. From the time we arrived in Singapore, it was a stress-less holiday. You delivered everything mentioned in your first class brochure. Every part of the tour was an adventure and this must rate as our best holiday ever. We would have no hesitation in recommending Grus Travel as a first class holiday company." "This was a wonderful 5-star, value for money holiday. The itinerary was excellent and we visited so many interesting places that it seemed like one different holiday after another. The hotels were all top grade and very comfortable, and the included excursions were varied with superb content. In addition, there were lots of extras, which greatly enhanced the enjoyment. We had a first rate Tour Manager who ensured that everything ran like clockwork. We appreciated having several days in each location and the leisurely pace in which the tour was conducted. Over the past years we have used several tour operators but, in our opinion, Grus Travel is ‘Simply the Best’.” “The trip sounded almost too good to be true – but it was even better than we’d dreamed of. The group were treated like VIPs from the first limousine right through to the sunset dinner overlooking The Olgas and Ayers Rock. It has been a tremendous adventure and, in sharing Stephen and Jayne’s love of Australia, we have enjoyed many of the huge variety of experiences that the country has to offer, geographically and culturally. The organisation of the trip was so meticulous as to be practically invisible, leaving us to concentrate on enjoying the experience. The quality of everything was outstanding, resulting in a trip that truly was a holiday of a lifetime. Be warned, this trip will give you an extremely high benchmark against which to measure all future holidays.” “Many thanks for the fantastic holiday in Australia. This was going to be the ‘Big One’ so we got all the usual brochures plus the Grus one and read them from cover to cover. We kept coming back to Grus as it was the only one that ticked all the boxes for us ie. cities we wanted to visit, wildlife we wanted to see, right type of included excursions, great hotels, free time for ourselves etc. After much discussion about whether the brochure was too good to be true and if we could trust a company we hadn’t heard of, we took the plunge and booked. To say we made the right decision is an understatement. The hotels were first class, especially Raffles. The cities were fantastic, the scenery and wildlife amazing. When it comes to Australia, you really do ‘know your stuff’. With any other company, we wouldn’t have experienced half of what we did with Grus. So, once again, a huge thank you for our ‘Once in a Lifetime’ experience. The memories will stay with us always and rest assured we will not hesitate to recommend you to all our friends and family.” “I just wanted to write and say what a superb holiday you planned and provided. It lived up to our hopes and expectations in every respect. The hotels and food were excellent, the included excursions informative and gave as good a cross section of Australian scenery and way of life as can be expected in just over four weeks. Our Tour Manager was equally superb. The Hong Kong add-on went entirely to plan with no hiccups at all. Congrats and very many thanks.” “I cannot express my thanks for giving me such an insight into Australia and the most wonderful holiday of my lifetime. I went out with a completely open mind as I did not know what to expect, and the whole experience from start to finish was absolutely perfect. Your choice of places and adventures was top grade. Our stay at Raffles was simply wonderful and a real experience, which I would never have had if I had not gone with Grus Travel. I would also like to add that our Tour Manager was fantastic. He gave us an amazing amount of information about each place but did not bombard us and managed to keep us all under control, getting to the right place at the right time effortlessly.” “We have just returned from the ‘Once in a Lifetime’ tour of Australia and want to let you know what a wonderful time we had. We had never been on a group tour before and had slight reservations about what to expect. The holiday surpassed all our expectations. You have obviously selected the destinations, hotels and excursions with great care. There were two ingredients to this holiday that raised it from the ‘very good’ to the ‘fantastic holiday of a lifetime’. Firstly, the companions we travelled with were a wonderful group. We came from various backgrounds and had different interests, but we soon gelled as a group. But, more important was the contribution of our Tour Manager. He had such a knowledge and love of Australia that he inspired the whole group, and his professionalism and conscientiousness meant that we didn't have to worry about any of the arrangements. Thank you for a fantastic holiday, the best we have ever had. We have no hesitation in recommending Grus Travel to our friends or anyone else, and look forward to travelling on another of your tours in the future.”
Client feedback - 2007
"We have so enjoyed our holiday of a lifetime and are over the moon that we chose Grus Travel. Everyday was a fresh thrill and the whole holiday was as diverse as the country. It was apparent that a lot of care and thought had gone into the choice of hotel in each location and each one matched the mood. Raffles, of course, was a stroke of genius. Stephen and Jayne are so passionate about Australia and their enthusiasm just rubs off. Thank you both for introducing us to Australia in your own spectacular way and taking us to places nobody else would." "This has been a holiday of a lifetime, which we will talk about for many years to come. It has been superb throughout and excellent value for money. We would not hesitate to recommend this company and this trip to anyone who wishes to discover Australia. We could never have organised this holiday for ourselves. We feel we have been in the hands of experts all of the time, but they also had a good sense of humour and fun, which is very important on a trip of this length." "This holiday has been truly amazing – a real ‘once in a lifetime’ experience. It has been a privilege to travel with a guide who is so passionate about Australia and managed to convey this so well to everyone, so that we became honorary Australians for five wonderful weeks. Thank you from us both." "This is the first holiday of this type that we have been on and it will be a hard act to follow! Not many tour companies would take so much trouble to make sure their clients were so well looked after." "We booked with Grus Travel because there were more locations included than anyone else, with more of an accent on wildlife and culture rather than just cities. We initially thought it was expensive, but having completed the tour, we don’t know how you did it! This really was the holiday of a lifetime and the one we shall never forget. Thank you for all your hard work and the effort you have put in to make it so successful and enjoyable." "This trip has exceeded all our hopes and expectations. A fine balance of culture, tourism and the chance for individuals to experience several once in a lifetime activities – all without having to book extras as often happens with other companies. Other travel operators could not beat Grus Travel on price, even without the bonus of a tour manager to organise everything." "We chose Grus Travel because of the experiences and the mixture of organised and free time, which appealed to us. The brochure didn’t lie, and the tour lived up to its promise of being a holiday of a lifetime. The experiences in the outback, where we saw and learned so much about the wildlife and indigenous people, gave us a taste of the ‘real’ Australia. A well planned tour, well executed and lots of fun." "We started the tour with 24 strangers but ended the tour with 24 new friends. This is all due to the organisation of the holiday by Stephen and Jayne, who we would now like to think of as friends, not a company."
“Stephen and Jayne Pagan’s Australian travel company
has a new philosophy and a brand new series, ‘Once in a
Lifetime Australia’. As highly experienced travel operators,
they immediately saw what was missing in this market and have
developed a program
based on quality, consistent luxury and an edge that can only be
described as a life-changing travel experience. Through their
innovative
35 day program, up to 28 exclusive travellers will experience a
journey into the heartland of Australia’s unique wildlife
and wilderness, as well as embracing the sophistication of the
continent’s
great cities. Leisurely pacing, intimate attention to all details
of travellers needs and thoroughly researched travel choices
are
the hallmarks of this exceptionally well priced series. Grus Travel
understands the power of travel and, with their consistent philosophy
of exceptional satisfaction, they are fulfilling the need for luxe
discovery-based experiences Down Under by delivering exciting,
convenient
and thoughtful travel management." Brochure request:
Enquiries and reservations:
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Order a 2009-10 brochure
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